What information we collect
We collect your personal information directly from you.
If you download our apps, our questionnaire will collect information about you which may include your name, email address, gender, your purpose for coming to Australia and which territory or state you live in or are visiting.
If you wish to receive regular updates to information via email, you will need to provide us with your email address. This information will be used to provide you with updates via email.
Why we collect your personal information
We collect your personal information in order to provide you with our products and services, to provide you with update services via email and to improve our products and services for all users.
If you do not provide us with your personal information, you may not be able to experience the full range or capability of our products and services and, in some circumstances, we may not be able to deal with you.
Where lawful and practicable, we will give you the option of interacting with us anonymously or using a pseudonym. However, in certain instances we may not be able to provide you particular provides or services if you don’t provide the required personal information.
How we use and disclose your personal information
We will handle your personal information in a responsible manner ensuring its privacy, accuracy and security. We will only use your personal information in the ordinary course of our business in delivering products and services to you.
Your personal information will not be disclosed to any third parties. We do not use your personal information for any direct marketing, but we will provide you with update services via email. You may opt out of receiving our update services at any time by contacting us.
Access and correction of personal information
We rely on you to advise us of any changes or corrections to the information we hold about you. If you consider that the information we hold about you is not accurate, please let us know as soon as possible.
Effective date: 09.07.2020